Privacy Policy

1. Introduction

At The Tree Collective ("we," "our," "us", or "Tree Collective"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: First name, last name, email address, and payment information.
• Billing Information: Billing address, payment details, and transaction history.
• Usage Data: Information about how you use our services, including log data, device information, and interaction with features.
• Business Information: For business accounts, we may collect company name, employee information, and other relevant business details.

3. How We Collect Information

We collect information through:

• Direct Interactions: Information you provide when creating an account, subscribing to our services, or contacting us.
• Automated Technologies: We may use server logs to collect anonymized usage data automatically. This data does not include PII or your IP address.
• Third-Party Services: We may receive information about you from third-party services that integrate with our platform.

4. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies to collect information about your browsing activities.

5. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services.
• Process payments and manage subscriptions in support of tree-planting procurement.
• Send service-related notifications and updates.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage patterns and trends.
• Detect, prevent, and address technical issues or fraudulent activities.

We do not use your personally identifying information for marketing or advertising. We only use PII as needed to facilitate payment and procurement processes for planting trees.

Private and secure payment information is facilitated by Stripe and stored in accordance with Stripe's terms and conditions and privacy policy.

6. No Public Information

Information about your tree planting activities is private and not visible to the public. This private information includes but is not limited to:

• Your personally identifying information (PII), including name, address, zip code, secure payment information, and email address.
• The number of trees you have planted, the state of your current subscription, and the amount(s) you have paid.

7. Information Sharing and Disclosure

We may share anonymized information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Analytics Providers: Companies that help us analyze how our services are used.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.

We do not share your personal information with tree planting partners.

8. Third-Party Services

Our services utilize various third-party services and platforms, including but not limited to:

• Stripe for payment processing
• Google Analytics for website analytics
• Vercel for hosting and deployment
• Cloudflare for security and performance

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they handle your information.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security practices and update them as necessary to maintain appropriate levels of protection for your data.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside, including the United States and countries within the European Union. These transfers are necessary to operate our services and depend on the locations of our service providers' servers.

When we transfer your data internationally, we take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can access and update your account information through your account settings.
• Correction: You can correct inaccurate or incomplete information about you.
• Deletion: You can request deletion of your account and personal information.
• Privacy Settings: You can control the visibility of your tree planting data within your account.

If you delete your account, we will anonymize your data in our aggregated statistics about tree planting activities.

12. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]